Charlotte van Oostrum

Speaker

Peter Bogaards - speaker at World IA Day Eindhoven 2026

The Content Designer's AI Toolkit: From User Story to Crit with Generative AI

Presentation abstract

For those of you who are sceptical about artificial intelligence: I am too. That said, when you are precise and focused in using AI, it is a magnificent tool in the content designers toolbox.

At a governement organisation, we developed a systematic approach to content revision using AI that prioritised clarity, accessibility, and practical usability. Through detailed protocols using AI-assisted workflows we achieved consistent quality while significantly reducing editorial turnaround times.

In this presentation, I will share the details of our workflow with you. I will give you insight into our experience as well as share the prompt we used, and recommend a book to help you set up your own agile AI-infused content design project.

Bio Charlotte van Oostrum

I'm Charlotte van Oostrum and I'm a Certified Professional in Accessibility Core Competencies and certified trainer. I’ve spent 15+ years working as an editor and content manager across government, cultural, and educational organizations.

Outside work, I also enjoy putting my best foot forward: in my vegetable garden, on the athletics track, backpacking through Lapland or Scotland, and by showing up as a partner, daughter, friend, and human being.

Connect with Charlotte

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