> For the complete documentation index, see [llms.txt](https://netherlands.worldiaday.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://netherlands.worldiaday.org/community/charlotte-van-oostrum.md).
# Charlotte van Oostrum
### The Content Designer's AI Toolkit: From User Story to Publish with Generative AI
#### Presentation abstract
For those of you who are sceptical about artificial intelligence: I am too. That said, when you are precise and focused in using AI, it is a magnificent tool in the content designers toolbox.
At a governement organisation, we developed a systematic approach to content revision using AI that prioritised clarity, accessibility, and practical usability. Through detailed protocols using AI-assisted workflows we achieved consistent quality while significantly reducing editorial turnaround times.
In this presentation, I will share the details of our workflow with you. I will give you insight into our experience as well as share the prompt we used, and recommend a book to help you set up your own agile AI-infused content design project.
#### Bio Charlotte van Oostrum
I'm Charlotte van Oostrum and I'm a Certified Professional in Accessibility Core Competencies and certified trainer. I’ve spent 15+ years working as an editor and content manager across government, cultural, and educational organizations.
Outside work, I also enjoy putting my best foot forward: in my vegetable garden, on the athletics track, backpacking through Lapland or Scotland, and by showing up as a partner, daughter, friend, and human being.
### Connect with Charlotte
* :globe-pointer: Website: [https://alapasi.nl/]()
* :linkedin: LinkedIn:
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://netherlands.worldiaday.org/community/charlotte-van-oostrum.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.